Professional Property Maintenance Services

Keep your properties in excellent condition with our comprehensive maintenance services. From emergency repairs to planned maintenance schedules, our vetted contractor network ensures your investments are protected 24/7.

24/7 Emergency Response
Vetted Contractors
Planned Maintenance
Quality Guarantee

Comprehensive Property Maintenance Solutions

Our maintenance services are designed to protect your property investment through proactive care and rapid response to issues. With our extensive network of vetted, qualified contractors, we ensure all work meets the highest standards while providing transparent pricing and excellent customer service.

24/7 Emergency Response

Round-the-clock emergency helpline for urgent repairs including heating failures, water leaks, electrical issues, and security breaches.

Planned Maintenance

Scheduled maintenance programs including annual safety checks, preventive care, and seasonal property preparations to avoid costly repairs.

Vetted Contractors

All contractors are fully qualified, insured, and background-checked. We maintain strict quality standards and competitive pricing agreements.

Quality Assurance

Every job is inspected and quality-assured with photo documentation, work warranties, and follow-up checks to ensure complete satisfaction.

Transparent Pricing

Upfront quotations, no hidden fees, and competitive rates negotiated through our contractor partnerships. Detailed invoicing for all work.

Digital Tracking

Online portal for maintenance requests, job tracking, photo updates, and maintenance history records for each property.

Maintenance Service Categories

Plumbing Services

  • Emergency leak repairs
  • Boiler servicing and repairs
  • Bathroom installations
  • Drain clearing and CCTV surveys
  • Central heating maintenance
  • Water pressure issues

Electrical Services

  • Emergency electrical repairs
  • EICR testing and certification
  • Consumer unit upgrades
  • Socket and lighting installation
  • PAT testing services
  • Smoke alarm installation

General Repairs

  • Interior and exterior painting
  • Carpentry and joinery
  • Plastering and rendering
  • Door and window repairs
  • Flooring installation
  • General handyman services

Roofing & Guttering

  • Roof leak repairs
  • Tile and slate replacement
  • Gutter cleaning and repairs
  • Chimney maintenance
  • Flat roof installations
  • Fascia and soffit repairs

Heating & Gas

  • Gas safety certificates
  • Boiler installations
  • Radiator repairs
  • Thermostat installations
  • Gas appliance servicing
  • Emergency heating repairs

External Maintenance

  • Garden maintenance
  • Pressure washing
  • Fence repairs and installation
  • Pathway maintenance
  • External lighting
  • Security installations

24/7 Emergency Response

Rapid Response When You Need It Most

Property emergencies don't wait for business hours. Our 24/7 emergency response service ensures that critical issues are addressed promptly to minimize damage and maintain tenant safety and comfort.

Critical Emergencies

Response time: Within 2 hours
Gas leaks, electrical hazards, major water leaks, heating failures in winter, security breaches

Urgent Repairs

Response time: Within 24 hours
Plumbing issues, minor electrical problems, door/window security, appliance failures

Routine Maintenance

Response time: Within 5 working days
Decorating, general repairs, non-urgent improvements, scheduled maintenance

Emergency Helpline

+44 114 276 6710

Available 24/7 for genuine emergencies

What Constitutes an Emergency?

  • Complete loss of heating or hot water
  • Major water leaks or burst pipes
  • Electrical hazards or power failures
  • Gas leaks or suspected gas issues
  • Break-ins or security compromises
  • Blocked drains causing flooding

Our Maintenance Process

1

Issue Reporting

Tenants or landlords report maintenance issues through our 24/7 helpline, online portal, or mobile app with photo documentation.

  • Multiple reporting channels
  • Photo documentation
  • Urgency assessment
  • Initial diagnosis

Contractor Dispatch

Appropriate qualified contractor is selected and dispatched based on issue type, location, and urgency level with estimated arrival time.

  • Contractor selection
  • Schedule coordination
  • Tenant notification
  • Access arrangement
2
3

Work Completion

Qualified contractor completes the work to our standards with photo documentation, cleanup, and immediate issue resolution.

  • Professional work execution
  • Photo documentation
  • Site cleanup
  • Quality verification

Follow-up & Warranty

Quality check, customer satisfaction confirmation, and warranty provision. All work is guaranteed with follow-up support.

  • Quality assurance check
  • Customer satisfaction survey
  • Warranty documentation
  • Maintenance record update
4

Maintenance Service Pricing

Pay-As-You-Go

No monthly fees
  • Pay only for work completed
  • Competitive contractor rates
  • 24/7 emergency response
  • Quality guarantee
  • Priority scheduling
  • Maintenance planning
Get Started

Premium Care

£45 per property/month
  • 20% discount on all repairs
  • 1-hour emergency response
  • Quarterly property inspections
  • Dedicated account manager
  • Comprehensive maintenance planning
  • Annual safety certificates included
Get Started

All plans include 24/7 emergency response and quality guarantees. Additional discounts available for multiple properties.

Our Quality Guarantee

We stand behind all our maintenance work with comprehensive guarantees and quality assurance measures. Our commitment to excellence ensures your property investments are protected and maintained to the highest standards.

12-Month Warranty

All work comes with a 12-month warranty against defects and workmanship issues.

Free Re-work

If work doesn't meet our standards, we'll return to fix it at no additional cost.

Fully Insured

All contractors carry comprehensive insurance coverage for complete peace of mind.

Response Time Guarantee

We guarantee our published response times or provide service credits.

Protect Your Property Investment

Don't let maintenance issues become costly problems. Get professional property maintenance services with guaranteed quality and rapid response times.